A new department opened down the hall. As good neighbors, we’ve introduced ourselves to the new employees and got back to our workplace. Not so long after that, we could hear two screaming voices coming trough the office walls. The language wasn’t a treat either. It was like watching/listening to a real time soap opera. As I understood, the boss yelled at her assistant for not doing the assignment right. The next day, nearly the same scenario happened. I strongly accused the boss for giving this kind of awful behavior and I wasn’t really looking forward meeting her in the weekly office meeting.
Oddly enough, when we met, she was really nice and the tone of her voice was really friendly. The assistant on the other hand had the most informal behavior. Weeks passed by, the arguments continued to transfer trough the walls, but we got closer with the “yelling” boss.
In one occasion she trusted herself to me, that her assistant was really indifferent and irresponsible. She had a second thought hiring her just because they were friends from before. In that moment I realized that their arguments were at “we are friends for years” level and not at a “colleague” level as it’s supposed to be. However, I tried to point out that there is certain integrity and formal behavior that needs to be maintained in the workplace, no matter what the circumstances are, because we could actually hear their fights.
1. Tone of the voice in communication
Many arguments can start from wrong usage of communication skills. This is why, there are certain rules that are recommended to use, to avoid arguments in critical situations. Here are few wise words to prove the point.” We often refuse to accept an idea merely because the tone of voice in which it has been expressed is unsympathetic to us.” ” We are not won by arguments that we can analyse but by tone and temper, by the manner which is the man himself.” ” Why do people always assume that volume will succeed when logic won’t” ” Don’t raise your voice, improve your argument.”
2. Ignorance and Ego
Sometimes we pick fights just because we are convinced that there is no other way around. We are not able to listen. All we do is alienate people around us with our fixed opinions. Depends on the work position you have in the company, this could be agonizing and frustrating if your boss doesn’t recognize any other color other than black and white.
3. Not being able to maintain professionalization ( separate private from professional interaction with colleagues )
You must not take arguments personally. Whatever your final say is, make sure is for the right reasons. Work subjects for this matter.
If something goes wrong in your work schedule, you must remember that panicking is no good. Especially is not good if you decide to share it with your colleagues in form of yelling and spreading negative energy.
No matter how hectic the day is, following few simple rules and conventions can make wonders for the work environment.